Responsible Gaming
Gaming Should Be Entertainment
At Wheel Out, we believe that online gaming should be an enjoyable form of entertainment only. Gaming is never a way to earn money or solve financial problems. Please play only with money you can afford to lose and set strict limits on your spending.
We are committed to promoting responsible gaming practices and protecting our players' wellbeing.
Age Verification
You must be at least 18 years of age (or the legal age of majority in your jurisdiction within India) to play Wheel Out and use our services.
We take age verification seriously and may request proof of identity at any time. If you are under the legal age, please do not register or attempt to play.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem:
- Chasing losses: Trying to recover lost money by gambling more
- Hiding gambling: Concealing your gaming activity from family or friends
- Loss of control: Unable to stick to set time or money limits
- Neglecting responsibilities: Missing work, school, or family commitments due to gaming
- Increasing stakes: Needing to bet larger amounts to feel the same excitement
- Financial strain: Using money needed for essentials (rent, food, bills) for gaming
- Mood changes: Feeling anxious, irritable, or depressed when not gambling
- Withdrawal symptoms: Restlessness or irritability when trying to cut back
- Lying about gambling: Being dishonest with others about the extent of your gaming
- Using gaming to escape: Gambling to cope with stress, anxiety, or other problems
If you recognize any of these signs in yourself, please seek help immediately.
Self-Help Tools & Controls
We offer several tools to help you maintain control of your gaming:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit
- Loss Limits: Set a maximum amount you are willing to lose in a given period
- Reality Checks: Receive periodic reminders about how long you have been playing and how much you have spent
- Session Time Limits: Automatically end your gaming session after a set period
- Self-Exclusion: Temporarily or permanently exclude yourself from your account
To activate any of these tools, please contact our Customer Care team or visit your account settings.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these trusted organizations:
India
- AASRA (Assistance for Alcoholism and Substance Abuse): Helpline: +91-9820466726 (24/7) | Website: www.aasra.info
- iCall (Emotional Support Helpline): Helpline: 9152987821 | Website: www.icallhelpline.org
International Resources
- GamCare (UK): www.gamcare.org.uk
- GamStop (UK Self-Exclusion): www.gamstop.co.uk
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (USA): www.ncpgambling.org | Helpline: 1-800-522-4700
Need Help?
If you or someone you know is struggling with problem gambling, please seek help today. There is no shame in asking for support, and professional help is available.
Contact our Customer Care team at customercarenumberof.in to discuss responsible gaming options, set limits, or self-exclude from your account.
Remember: Gambling should always be fun and within your means. If it is no longer enjoyable or is causing problems, it is time to reach out for help.